Refund policy
At Dance Discover Boutique, we aim to ensure that each of our clients is fully satisfied with their purchase. We understand that sometimes a dress might not meet your expectations, and we strive to make the return process as seamless as possible. Here is our return policy for used dresses:
Return Period
You have two days from the date of receipt to return the dress. This short window ensures that the dresses are not used in performances or events and then returned, maintaining the integrity of our boutique's offerings.
Condition of Return
The dress must be returned in the same condition as it was received. It should not show any signs of wear, alterations, or damage. All tags and packaging should be intact.
Return Process:
1. Notification
Please notify us within the two-day period if you intend to return the dress. You can contact us at +1 (714) 209 2684 or at DanceDiscover.office@gmail.com
2. Shipping
You are responsible for the return shipping costs and ensuring that the dress arrives safely back to us. We recommend using a trackable and insured shipping service to mitigate the risk of loss or damage during transit. The responsibility for the dress remains with you until it is safely received at our facility.
3. Inspection
Upon receipt, the dress will be inspected to ensure that it meets the return conditions.
4. Refund
Once approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
Please note that some items may be marked as 'Final Sale' and will not be eligible for return.
We encourage our clients to review their choice carefully before purchase and reach out with any questions regarding the dress's fit or condition. Our team is dedicated to providing detailed descriptions and images to help you make an informed decision.
For further assistance or to initiate a return, please contact us directly at +1 (714) 209 2684 or at DanceDiscover.office@gmail.com
Thank you for choosing Dance Discover Boutique for your dance wear needs. We are committed to providing high-quality attire that meets the unique demands of our dancing community.